The Unified Communications of Bank of Jordan encompasses Jordan Headquarter, Palestine Headquarter and some 48 branches. The network was designed and executed to provides voice, video and collaboration for the whole of Bank of Jordan in Jordan and Palestine using the ever-reliable Mitel MX-One & M470. In addition to that Mitel flagship MiCC Enterprise provides the contact centre service for the Bank of Jordan.
A whole host of telephony solutions are in operation
MX-One Enterprise Telephone System
M470 SMB Telephony System
MiCC Enterprise Contact Centre
MiVCR call recording
MiCollab Mobility Solution